Customer Management

Know Every Customer by Name

Build lasting relationships with a CRM that captures every interaction. From first visit to loyal regular, track the complete customer journey.

Unified Profiles

Every purchase, interaction, and note in one place. See the full picture instantly.

Smart Segmentation

Group customers by behavior, spending, and preferences for targeted outreach.

Automated Follow-ups

Never miss a birthday, anniversary, or re-engagement opportunity.

Relationships that drive revenue

Sophosic CRM automatically builds customer profiles from POS transactions, giving you insights that would take hours to compile manually.

  • Automatic profile creation from every transaction
  • Lifetime value tracking and purchase history
  • Custom tags and notes for personalized service
  • Email and SMS campaign integration

Start building better relationships